Monteriq Privacy Policy

Privacy Policy

Effective Date: October 2026

This policy explains how Monteriq collects, uses, stores, and protects information when you use our services.

Information we collect

We may collect account details such as your name, email address, phone number, identity-verification information, transaction records, support messages, and technical information needed to operate and secure the service.

How we use information

We use information to create and secure accounts, provide requested bill-payment and financial services, verify identity where required, prevent fraud, provide customer support, meet legal obligations, and improve our services.

Sharing and service providers

We share only information needed with payment, identity-verification, communications, and infrastructure providers that help deliver the services, or when disclosure is required to comply with law or protect users and the service.

Security and retention

We use administrative and technical safeguards designed to protect personal information. Information is retained only as needed for service delivery, security, dispute resolution, and legal obligations.

Your choices

You may contact support to request access, correction, or deletion of your account information, subject to applicable record-retention requirements. Account deletion requests are reviewed before an account is deleted.

Contact

For privacy questions or requests, contact support@monteriq.com.