Account Management

Delete your Monteriq account

We respect your privacy. You can initiate a secure request to delete your account, authentication tokens, and personal profile at any time.

Confirm Your Account Details

Enter the email address registered with your Monteriq account. We will send a secure verification code to confirm ownership before scheduling deletion.

What happens when you request deletion?

Email Verification Required

To prevent unauthorized requests, a 6-digit OTP code is sent to your registered email address to verify identity.

7 to 14 Days Grace Period

Your request is placed in our review queue with a standard 7–14 days cooling-off period. If you change your mind, contact support anytime during this window.

Soft Deletion & Token Revocation

Upon review or automated cron execution, your user profile is soft-deleted, all active authentication sessions are revoked, and login access is disabled.

Regulatory Record Retention

As a regulated fintech service, financial transaction records and ledger logs are securely archived in compliance with CBN/NDIC financial audit regulations.