Delete your Monteriq account
We respect your privacy. You can initiate a secure request to delete your account, authentication tokens, and personal profile at any time.
Confirm Your Account Details
Enter the email address registered with your Monteriq account. We will send a secure verification code to confirm ownership before scheduling deletion.
What happens when you request deletion?
Email Verification Required
To prevent unauthorized requests, a 6-digit OTP code is sent to your registered email address to verify identity.
7 to 14 Days Grace Period
Your request is placed in our review queue with a standard 7–14 days cooling-off period. If you change your mind, contact support anytime during this window.
Soft Deletion & Token Revocation
Upon review or automated cron execution, your user profile is soft-deleted, all active authentication sessions are revoked, and login access is disabled.
Regulatory Record Retention
As a regulated fintech service, financial transaction records and ledger logs are securely archived in compliance with CBN/NDIC financial audit regulations.